You must be at least 18 years old to use our services. By using our App, you confirm that you meet this requirement.

Wash & Wow provides:

• Doorstep pickup and delivery
• Laundry, dry cleaning, and ironing services

All services are subject to availability and operational constraints.

To use our App, you may be required to:

• Create an account
• Provide accurate and complete information

You are responsible for maintaining the confidentiality of your account and activity under it.

• Orders must be placed through the App
• Pickup and delivery slots are subject to availability
• You must ensure availability at the scheduled time

Failure to be available may result in delays or cancellation.

• Prices are displayed in the App
• Final pricing may vary based on garment inspection
• Payments are processed via secure third-party gateways

We reserve the right to update pricing at any time.

• Orders can be modified or cancelled before pickup
• Once processing has started, cancellation may not be allowed
• Refunds (if applicable) will be processed as per our Refund Policy

While we strive for quality, we do not guarantee:

• Removal of all stains
• No color fading or shrinkage
• Compatibility with all fabric types

Certain garments may be rejected if deemed unsuitable for processing.

You agree to:

• Provide accurate pickup details
• Check garments before handing over
• Avoid including valuables (cash, jewelry, etc.)

We are not responsible for items left in pockets.

In case of damage or loss:

• Claims must be reported within 48 hours of delivery
• Compensation (if applicable) will be limited to a reasonable amount based on garment value

Final decisions rest with Wash & Wow after inspection.

We are not liable for delays caused by:

• Weather conditions
• Traffic or logistical issues
• Events beyond our control (force majeure)

We may use third-party partners for:

• Logistics
• Payment processing
• Technology infrastructure

We are not responsible for failures caused by third-party providers.

All content on the website and App (logo, design, text, etc.) is owned by Wash & Wow and protected by applicable laws.

You may not copy, reproduce, or distribute any content without permission.

You agree not to:

• Use the App for fraudulent purposes
• Interfere with system security
• Provide false information

Violation may result in account suspension.

We reserve the right to:

• Suspend or terminate your account
• Refuse service at our discretion

To the maximum extent permitted by law, Wash & Wow shall not be liable for:

• Indirect or incidental damages
• Loss of profits or data
• Damages beyond the value of the service provided

You agree to indemnify and hold harmless Wash & Wow from any claims arising out of:

• Misuse of services
• Violation of these Terms

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts at New Delhi.

We may update these Terms at any time.

Continued use of the App constitutes acceptance of the updated Terms.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.