Wash & Wow is a doorstep laundry and dry-cleaning service that allows you to schedule pickup and delivery through our mobile application.

Using our app, you can:

• Schedule a pickup
• Hand over your clothes
• We clean and process them
• Get them delivered back to your doorstep

Yes. All orders are managed through our mobile application to ensure smooth tracking, updates, and service management.

You can schedule a pickup directly from the app by selecting your preferred date and time slot.

If you are unavailable, your pickup may be delayed or rescheduled. We recommend being available or assigning someone to hand over the clothes.

Delivery timelines depend on the type of service:

• •Regular laundry: typically 24–48 hours
• •Dry cleaning: typically 2–3 days

Prices are shown in the app based on the service selected. Final pricing may vary after inspection of garments.

We support secure online payments through trusted payment gateways. Available options may include UPI, debit/credit cards, and wallets.

No. We aim for transparent pricing. Any changes due to garment condition will be communicated before processing.

We offer:

• Laundry (wash & fold)
• Dry cleaning
• Ironing

Most garments can be processed, but some delicate or restricted fabrics may not be accepted.

While we use professional cleaning methods, we cannot guarantee removal of all stains.

In rare cases of damage or loss, you can raise a claim within the specified time. Compensation will be provided as per our policy.

Yes. Please ensure:

• No valuables are left in pockets
• Special instructions are mentioned

You can sign up through our app using your phone number or email.

Yes, you can modify or cancel your order before pickup. Once processing begins, changes may not be allowed.

You can track your order status in real-time through the app.

You can reach us via:

You can contact our support team through the app or email. We aim to resolve all issues as quickly as possible.